DATA PROTECTION & CANCELLATION POLICY

Data Protection (Privacy Policy)

1. General Information

We are committed to protecting your personal data.

We collect and use your personal data exclusively in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable.


2. Responsible for Data Processing

PT Marohn Group Management
Jl. Raya Padang Luwih No. 143K,
Desa/Kelurahan Dalung, Kec. Kuta Utara,
Kab. Badung, Provinsi Bali. 80361.

Email: cosyno.berlin@gmail.com

3. Data We Collect

We may collect the following personal data:
• Name
• Shipping and billing address
• Email address
• Payment information
• Order details

This data is used to process and fulfill your orders.


4. Hosting & Platform

Our website is hosted by Shopify Inc.

Shopify Inc.
151 O’Connor Street, Ground Floor
Ottawa, ON K2P 2L8
Canada

Shopify processes data on our behalf to operate this website.


5. Payment Providers

We use third-party payment providers such as:
• PayPal
• Stripe
• Klarna

These providers process payments independently and are responsible for their own data handling.


6. Analytics & Tracking

We may use tools such as Google Analytics or Meta Pixel to analyze website usage and improve our services.

These tools may use cookies or similar technologies.

7. Contact

If you contact us (e.g. via email), your data will be stored for the purpose of processing your request.

8. Your Rights

Depending on your location, you may have the right to:
• Access your data
• Request correction or deletion
• Restrict processing
• Object to data processing

To exercise your rights, please contact us via email.


9. No Permanent Establishment in Germany

Our company operates from Indonesia and does not have a permanent establishment in Germany.

We do not maintain offices, employees, or business facilities in Germany.

All products are shipped directly from Bali, Indonesia.


10. Changes

We reserve the right to update this policy at any time.